RESPONSIVE SERVICES

 

CHILDREN’S LIBRARY
[Monday – Thursday / 10:00am – 2:00pm / 2nd Floor]
The Mary Lacy Fetting Children’s Library is located on the second floor of the Franciscan Center. It is a safe space for children to read, draw, or play games while their parents/guardians wait to receive our services. All books are free for children to take home, and do not need to be returned. Help us encourage literacy by donating new or gently used children’s books.

COUNSELING SERVICES
[Monday – Thursday / 10:00am – 2:00pm / 2nd Floor]

DENTAL REFERRALS
[Monday – Thursday / 10:00am – 2:00pm / 2nd Floor]
Limited assistance available for extractions only.

EVICTION PREVENTION
[Monday – Thursday / 10:00am – 2:00pm / 2nd Floor]
Limited assistance available for Baltimore City residents only. Proof of income and court notice required. Please call 410-467-5340 for more information.

HEALTH SCREENINGS
[Thursdays / 10:00am – 12:00pm / 2nd Floor]
HIV & STD testing and oral cancer screenings provided by the Baltimore City Health Department.

MAIL SERVICE
[Monday – Thursday / 10:00am – 2:00pm / 2nd Floor]
Those in need of a secure location to collect mail may use the Franciscan Center’s address. Pick up is at the Reception Desk on the second floor. Must present ID to collect mail.

MARYLAND BIRTH CERTIFICATE
[Monday – Thursday / 10:00am – 2:00pm / 2nd Floor]
Limited assistance available. ID required (acceptable forms of ID include MTA ID, BGE or phone bill, medical card or record, lease, pay stub or social security card etc.).

MARYLAND ID
[Monday – Thursday / 10:00am – 2:00pm / 2nd Floor]
Limited assistance available. Must provide original birth certificate, social security card, and two pieces of mail.

PRESCRIPTION REFERRALS
[Monday – Thursday / 10:00am – 2:00pm / 2nd Floor]
Assistance available up to $100 every 90 days. Prescription must be filled at the Safeway Pharmacy at 2401 N. Charles Street.

TRANSPORTATION TOKENS (MTA)
[Monday – Thursday / 10:00am – 2:00pm / 2nd Floor]
Limited quantities available for health-related appointments, job interviews etc.

UTILITY ASSISTANCE (BGE)
[Monday – Thursday / 10:00am – 2:00pm / 2nd Floor]
Must first visit the Office of Home Energy Programs (OHEP) in person, then complete the form HERE. Please call 410-467-5340 for detailed instructions.

 

CLICK HERE for a complete list of Guest Services.